Frequently Asked Questions

We are testing our new app! Download the 7-Eleven Hawai‘i app today and receive 500 points when you sign up.

Which 7-Eleven Hawai‘i stores are participating?

For a list of our Pilot Stores, please visit here.

What is the 7-Eleven Hawai‘i app?

7REWARDS and the 7-Eleven Hawai‘i app lets customers enjoy savings on exclusive deals, earn points with every qualifying purchase and redeem those points on member rewards like free snacks and drinks, and also find their nearest store.

Enjoy more ways to shop including pickup, delivery, and mobile checkout.

How does it work?

Locate a participating pilot store in the list above. Download the app to sign up and earn points.

When you check out in-store, scan your 7REWARDS barcode or enter the phone number registered to your 7REWARDS account to earn points and member rewards.

How many points do I earn with each purchase?

You immediately earn 10 points for every dollar you spend on qualifying purchases*

*Points exclude age-restricted items (such as cigarettes, tobacco, and alcohol), fuel, financial services, prepaid card products, money orders, gift cards, phone cards, Post Office stamps, event tickets, rail/bus tickets and passes, charitable donations, gift with purchases or as may be excluded in a particular promotion, and any other items specified as exclusions from time to time.

Where can I view my available member rewards?

In the 7-Eleven Hawai‘i app, click on “Rewards” at the bottom app menu to see rewards you’ve earned. You can also click on “Choose Rewards”, to review even more recommended offers.

If I select a reward by mistake, how can I get the points back?

Unfortunately, the process of selecting a reward is not reversible. The selected reward will remain within the Rewards section until it is redeemed or expires (30 days after selection).

How long do my 7REWARDS points last?

When you scan your 7REWARDS app, enter your registered telephone number or complete an in-store transaction with your 7REWARDS account at least once every 90 days, your points will not expire. If you do not have any of this activity every 90 days, your points will expire. Remember, all you need to do to prevent this is earn more points, redeem points, or complete a transaction on your 7REWARDS account and you are good!

Are there limitations with the use of 7REWARDS points?

Points and rewards have no monetary value, may not be redeemed for cash and are not transferrable to any other individual or entity. 

Points will not be accumulated on the portion of any transaction that was paid for or credited by using or redeeming My Rewards or other discounts or promotional codes. Points will not be accumulated on purchases of the following products/services: fuel, age restricted items (such as cigarettes, lottery tickets, and alcohol), financial services, prepaid card products, money orders, gift cards, phone cards, stamps, Post Office stamps and merchandise, event tickets, bus tickets and passes, charitable donations, gift with purchases or as may be excluded in a particular promotion, and any other items specified as exclusions from time to time (collectively, the “Excluded Items”).

We reserve the right to add or delete products and services eligible for redemption or point collection at any time, at our sole discretion, without notice. Learn more here: Terms and Conditions – 7-Eleven Hawai‘i (7elevenhawaii.com)